Privacy Policy - Liberty Paws International

Introduction

Liberty Paws International ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information when you use our services:

Full name and contact details (email address, phone number)
Account credentials (email and encrypted password)
Mailing and delivery addresses
Payment information (processed securely through Stripe — we do not store card numbers)
Pet information (name, breed, type) for registration purposes
Usage data and analytics (pages visited, device type, browser information)

How We Use Your Information

We use the information we collect for the following purposes:

To process your orders, registrations, and deliver our services
To communicate with you about your orders, account, and support inquiries
To improve our website, services, and customer experience
To comply with legal obligations and protect our rights

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and services (such as payment processors and email providers), but only to the extent necessary for them to perform their functions. These providers are contractually obligated to keep your information confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. We use analytics tools such as Microsoft Clarity and Vercel Analytics to help us understand how visitors interact with our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access — Request a copy of the personal data we hold about you
Right to correction — Request that we correct any inaccurate or incomplete data
Right to deletion — Request that we delete your personal data, subject to legal obligations
Right to opt out — Unsubscribe from marketing communications at any time

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@libertypaws.com.